NVQ Level 3 Diploma in Health and Social Care


NVQ Course in Health and Social Care


Who’s it for?

The NVQ Level 3 in Health and Social Care (QCF) course is aimed individuals working as care assistant or support worker in any care settings or looking pursue higher education in Nursing and Social Work


What will be covered in the course?

To achieve the Level 3 Diploma in Health and Social Care (Adults) for England (QCF), learners must achieve a total of 58 credits. With our approach, you will have the option study for 60 credits which is the number of credits required for admission into most UK Universities UK for a Nursing or Social Work degree. The qualification will confirm knowledge, skills and competence for those working with adults and children across all social care settings, including residential settings, primary care environments, domiciliary services, day services and supported living. 28 credits must be taken from the mandatory units and a maximum of 7 credits from Group B and a minimum of 23 credits from Group C.

Section 1 – Mandatory Units (Minimum: 28/ Maximum: 28)

  • 001 – Promote Communication in Health, Social Care or Children’s and Young People’s Settings
  • 002 – Engage in Personal Development in Health, Social Care or Children’s and Young People’s Settings
  • 003 – Promote Equality and Inclusion in Health, Social Care or Children’s and Young People’s Settings
  • 004 – Principles for Implementing Duty of Care in Health, Social Care Or Children’s and Young People’s Settings
  • 005 – Principles of Safeguarding and Protection in Health and Social Care
  • 006 – The Role of The Health and Social Care Worker
  • 007 – Promote Person Centred Approaches in Health and Social Care
  • 008 – Promote and Implement Health and Safety in Health and Social Care]
  • 009 – Promote Good Practice in Handling Information in Health and Social Care Settings


Section 2 – Optional Knowledge Units (Minimum: 2/ Maximum: 7)

  • 011 – Understand Mental Wellbeing and Mental Health Promotion
  • 012 – Understand Mental Health Problems


Section 3 – Optional Competence Units (Minimum: 23/ Maximum: 0)

  • 046 – Develop and Sustain Effective Working Relationships with Staff in Other Agencies
  • 056 – Move and Position Individuals in Accordance with their Plan of Care
  • 068 – Facilitate Person-Centred Assessment, Planning, Implementation and Review
  • 074 – Support Individuals with Specific Communication Needs
  • 080 – Support Use of Medication in Social-Care Settings


(There are over 76 units to choice from, should you wish to study/select units based on your role)


Course duration
5 – 9 Months
Attendance, Assessment and additional study hours

The course is mostly delivered via Distance Learning, however Learners must attend one day a month day-release in Ware. Your nominated Diploma Assessor will be vocationally competent and qualified. He or she will measure your competence against the relevant standards by way of…


  • Carrying out observations of you demonstrating your skills
  • Asking you questions to test your knowledge and understanding
  • Plan & collect further evidence through witness statements, reflective accounts or recognised prior learning
  • Check whether your evidence demonstrates your competence and is sufficient to meet the standards


A portfolio of evidence is produced which will show evidence that you can perform to the level described.


Your assessor will assist and support you in assembling your portfolio as well as preparing for assessment. During the level 3 diploma in Health and Social Care you will also have access to our e-learning portal, email and telephone, skype and support resources if required.



Was £2,889.00

Eligible Students may be able to pay for this course with the 24 + Student Loan.


NVQ Level 3 Diploma in Health and Social Care





Are you having trouble getting enough qualified people to work for your business? Do your employees have problems with doing excess work? If the answer to both questions is yes, then you need to consider hiring apprentices to help with some of your workloads. The initial cost of hiring an apprentice may seem costly in the beginning, however, the returns on investment far outweighs the cost…help a school leaver to their first job and they would be loyal to your company for a very long time.


So, what are the benefits of hiring apprentices in your business?

Training your way

There is no shortage of intelligent school leavers willing to enrol on an apprenticeship program. You will have plenty of candidates to choose from and therefore be able to mold them according to the ethos of your organisation. Because they are new to the work environment, they are always very keen to soak up new ideas and learn as quickly as possible on the job. You wouldn’t need to deal with preconceived or bad work habits that ‘older’ employees generally come with when change jobs. Apprentices are very teachable, they usually come with basic knowledge and understanding of technology that your business needs especially in the current climate.


Little or not interference with work

The training provider would provide training and support for your Apprentices in the workplace, therefore there will be no disruption to your business. This makes it easier for you to get access to the extra labour that you need, without interfering with your daily business operations


Recruiting new employees can be nightmare.

As an Employer, you are aware that recruitment process is both expensive and time consuming. By hiring an apprentice, you will eliminate this process and cut down on the training cost as your training provider would all of the ‘leg work’ for you. This gives you time to focus on your business.


Short and long term fix to skills gap

While apprentices may not be knowledgeable about everything that needs to be done, they will still be working anyway. This means that you can deploy them to fill any labour gaps that you have in your business. Their newly acquired skills will be very helpful to your business


Introduction of New Ideas

Apprentices are young, vibrant and mostly IT literate. Many of them are very innovative and more familiar with technology. This makes apprentices a good source of innovative ideas. Many of them will be instrumental in helping your business utilise new technology to enhance your business operations.


Lower employee turnover

It can be quite difficult to retain employees in a competitive business environment with perpetual labour shortage. Every company wants the best employees, but none wants to take time and spend money on training.

Apprentices who learn on the job are less likely to move elsewhere easily. This is because many of them will have a higher level of loyalty to the business that helped them get their foot in the door. They are therefore, more likely to stay in your business if you take time to train them from the beginning. Apprentices help ease the workload of the existing full time employees. This in turn reduces the stress they are under and makes them more satisfied with their jobs. A happy employee is one less employee you need to worry about when it comes to losing him or her. Such an employee is less likely to be persuaded to go and work elsewhere.


Seamless Employee Replacement

In the event that your employees cease working suddenly, there is no need to panic if you have apprentices. All you have to do is promote the full time employees and then replace the lowest-positioned ones with your apprentices. The replacement of employees will therefore be seamless and painless. There will be no need for your business to come to a halt simply because a few parties have gone missing. Everything will be able to proceed as normally as possible.


Bottom Line

There is no doubt that apprenticeships are great for your business. They provide you with ready supply of labour, new ideas, higher efficiency and productivity, and better recruitment resources.


Hiring an Apprentice | Company that can help hire and train an Apprentice



What Employers Say about Apprenticeships

Apprenticeships have had a long history, especially in the UK, where master guilds in the medieval period were ancient seats of acquiring skills and craft. its recent avatar dates back to almost two decades ago in 1994 when the government started to provide funds for what was termed modern Apprenticeship programme. The distinctive feature of this so called Modern Apprenticeship programme in the UK has been to replicate the long established traditions of training in engineering sector to other sectors of economy, for example, by way of office administration apprenticeships.


How, then, has this apprenticeship programme fared so far and how enthusiastically have businesses embraced them? What are the incentives for businesses to embrace apprenticeships at all? The popularity of apprenticeship programme among the youth is indisputable if one looks at the available data. it makes sense given that apprenticeships allows them to gain invaluable skills of a trade whilst earning a wage. From the data available, close to 500,000 young people will opt for apprenticeships as an alternative to universities to make a career for themselves. It also appears that the government is fully geared to support the apprenticeship programme as indicated by enhanced spending towards the same.


Dedicated Workforce: One of the most visible advantages of adopting an apprenticeship scheme lies in developing a loyal and committed workforce. A vast majority of the apprentices are school and college leavers who join the workforce for the first time and learning the ways of your business and progressing their career within your organisation is a key motivation for them. Combined with the brute facts of harsh economic climate that exists today, these young people are looking for companies that will invest in their future through consistent skills development. The proof of this fact lies in several surveys that shows that almost 80 per cent of surveyed employers think that apprenticeships reduce staff turnover.


Ensuring your talent pool: Nobody knows the exact talent requirements of a company better than the managers of the company themselves. It’s often the case, especially for companies in sectors with fast evolving technologies and business practices, to have people with the right skill sets available all the time. Choosing the apprenticeship route can significantly mitigate this problem as you hire young people with an enthusiasm to learn and train them for specific roles and requirements as may be determined by your company. If a company in such fluid sectors do not take care to ensure a talent pool, they might find their business erode when their current employees retire or decide to move on to other ventures.


Fresh ideas: While it is true that apprentices do not bring with themselves any real world work experience, it would be a mistake to dismiss their worth in offering new ideas on growing a business. It should be remembered that today’s youth have grown up with computers and other devices and they have a strong handle on using social media tools and this experience can be harnessed to build a competitive advantage for your business. Once again, the proof of this concept lies in the fact that several surveys have demonstrated that managers are increasingly putting to use the social media skills of their young recruits to build and bolster their brand online.


The return on investment: It has been suggested that the initial cost of funding an apprentice may put companies off. However, this would be a big mistake as the actual cost of choosing the apprenticeship route is lower than what many expect because of government monetary support and the smaller wage to be paid to apprentices. However, this initial investment seems tiny considering the big payoff. A variety of surveys have proved that apprentices pay themselves off in a few years time and insofar they tend to last a long time with the company, they are invaluable in improving productivity and the bottom line for their company. Indeed, the benefits of training apprentices are best illustrated in a government survey that clearly states that each pound invested in the programme gives a return of 1800 per cent.


What are the other benefits that a company can expect if it chooses the apprenticeship programme? Let’s hear it straight from the survey results carried out by the National Apprenticeship Service.


1) 80 per cent of the managers surveyed were of the opinion that the programme contributed to a reduction in employee turnover.


2) 77 per cent of the managers believed their companies were more competitive after adopting the programme


3) 76 per cent of the managers said that their apprentices make the workplace more productive


4) 81 per cent of the consumers surveyed preferred a company that took apprentices


5) 92 per cent of the managers surveyed were of the view that apprenticeships contributes directly to a more motivated and satisfied work force.


6) 83 per cent of the managers surveyed said they were depending on the apprenticeship programme to keep their companies future proof by creating a pool of talented workforce.


7) Almost 20 per cent of total companies surveyed were relying on hiring extra apprentices to tide through the tough economic climate


8) One of the features of the apprentice programme that makes it popular among managers is on-the-job training without any consequent disruption in the business operations of the company.


9) For companies that are still apprehensive of a disruption to their day to day business operation on account of taking on apprentices, Skills Training UK can help them out by providing customised solutions assessment solutions.


10) 60 per cent of all managers reported that apprenticeship is more cost effective than hiring skilled staff with an equal percentage reporting that apprenticeship leads to lower overall training costs and slightly over 50 per cent feel that apprenticeship reduce recruitment costs.


11) An impressive 41 per cent of total managers felt that apprentices make a valuable contribution during their training period with a further 33 per cent of the opinion that they added value to their organisation from week one itself.


Apprenticeships in London 

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Benefit of Apprenticeships to Businesses

Benefits of Apprenticeships to Businesses

According to reports, businesses in UK consider the shortage of skills and the difficulties in recruitment a much bigger threat to its performance than reduced consumer spending or increasing oil prices. Many business owners also give vocational work based training a higher rating compared to any other qualifications. There is a reason why 130,000 workplaces have chosen to employ apprentices. Employers recognize that apprentices provide many benefits for their organizations and research has been conducted to support their claims. The following are the benefits that apprentices can provide to a business.
Higher Productivity
As a business owner, one of the benefits of Apprenticeships in London is higher productivity. This is based on the feedback from the majority of employers. A business can secure a supply of people with the skills and qualities that it requires and ones that are often not available on the external job market. Apart from higher productivity, your business can benefit from high quality work. According to employers, apprentices produce high quality work across the board. Hiring apprentices also helps to retain staff and it reduces staff turnover. Employee satisfaction is another benefit.
Improved Performance
From day one, the apprentices are provided with the appropriate tools to perform their work. The quality of their output is monitored, which leads to improved performance. Apprenticeships in London lead to reduced costs because improved productivity means that costs are reduced. A business can take advantage of government funding to reduce the costs of training the apprentice. The government can fund up to 100% of the training costs and a business can receive a grant of£1,500. Hiring an apprentice also leads to less waste because you are employing someone that you have trained for a particular job.
Better Recruitment
Apprenticeships in London lead to better recruitment and a business requires new blood in order to achieve its strategic objectives. In the English Premiership, clubs need to recruit new players in order to remain competitive. If a club fails to do so, it can be relegated. Being relegated means that a club will lose the revenue that comes with participating in the Premier League. When you compare the cost of buying new players and the lost earnings, it is better to invest some money in new players and avoid relegation. The same can be applied to the business world and it is better to hire an apprentice and remain competitive.
Staff Retention
Apprenticeships in London lead to increased staff retention because they reduce the external recruitment expenses that arise from increased retention rates. A competitive advantage is the result and since the labour market is tight, you can reduce your recruitment and training costs. Staff motivation is another benefit because apprentices tend to be eager to learn and they are highly motivated. In addition, they are flexible in the way you can train them and the duration of employment. You can hire an apprentice for short and long-term projects.
Filling Skills Gaps
Apprenticeships in London can help your business to fill its skills gaps. Apprentices provide a business with a diverse range of skills that are tailored to meet its needs. The specialist skills that your business requires to stay abreast with new technology can be developed. Your business can also keep up with the latest working practices. By hiring young recruits, a business can be able to replace its ageing workforce, which can help it remain competitive. The older employees can also pass on their knowledge to the young recruits, which means that their unique skills and knowledge are not lost when they leave the organization.
Future Recruitment Needs
The energy and enthusiasm that young people can bring to a business can have a positive effect throughout the organization. Even if your business can recruit externally, this is going to prove more expensive compared to hiring an apprentice. The cost of inducting employees and providing them with additional training is high and you can avoid this by hiring an apprentice. Apprenticeships in London contribute to the pool of highly skilled employees from which your business can recruit in future. The supply chain, that is your sub-contractors, can also be provided with a skilled workforce.
Talented and Diverse Workforce
Talented and diverse workforces are the result of Apprenticeships in London. Talented workers are creative and they know how to solve problems at the workplace. They are also more productive and make everyday tasks appear easy. A diverse workforce is a sign that a company is interested in promoting social responsibility. This is beneficial to an organization because most consumers prefer dealing with a company that is socially responsible, and hiring apprentices shows the commitment to this cause. Apprenticeships also demonstrate that the company is committed to the growth and development of the employee, which is highly motivating.
Fresh Ideas
Apprenticeships in London can allow your business to bring in someone who has fresh ideas, a person who can be innovative. On and off the job learning ensures that an apprentice learns the skills which can work best for the business. New and existing workers can be trained and apprentices can also increase the level of interest in the training that your organization is offering. This is because apprentices promote greater competitiveness and no employee wants to be left behind. Employees generally do not like change but an apprentice can make them more willing to embrace change and improve their skills.
Return on Investment
Apprenticeships in London can lead to employees being more productive and efficient. Return on investment is another benefit that your organization can gain from hiring apprentices. This is because of the apprentices gaining transferable skills, rising through the ranks and becoming valuable members of your organization. Nationally recognized qualifications can be provided to an apprentice and this means that they can have concrete impact on your business performance. An organization can reduce agency costs because an apprentice is loyal to your organization and you will not need to hire temporary staff. You can reduce your labor costs because the minimum pay for an apprentice is £3.30 an hour, which means that your business can benefit from hiring a young and enthusiastic worker for less than £6,000 a year.

Top Apprentices Recruitment Sources:





NVQ Courses


An NVQ (National Vocational Qualification) is a ‘competence-based’ qualification, which allows you learn practical, work-based tasks have put together to assist you acquiring the skills and knowledge needed to do a job effectively.
NVQs can be taken by someone who was already working in a particular role. It can also be taken by individuals who have a work placement or part-time job, which enables the to develop the appropriate skills on the job. NVQ helps Businesses address skills gaps in their industry. Training is flexible and designed to meet the needs of the employers and individuals. There is no need to attend College and a qualified tutor or work based learning coordinator will support learners in the workplace through bespoke workshops or structured learning programmes. Assessment takes place in the workplace and covers all the main aspects of a particular occupation, be that in business and management, sales, marketing and distribution, health care, food, catering and leisure services, construction and property and manufacturing, production and engineering. There is no specific time limit with an NVQ and there is no age limit and no special entry requirements either.Assessment takes place in the workplace and covers all the main aspects of a particular occupation

Here are some work-based qualifications, tailored to national occupational standards


  • NVQ Courses in Crafts, Creative Arts and Design & Media and Communication
  • NVQ Courses in Sport, Leisure and Recreation & Travel and Tourism
  • NVQ Courses in Service Enterprises & Hospitality and Catering
  • NVQ Courses in Building and Construction & Warehousing and Distribution
  • NVQ Courses in Engineering, Manufacturing Technologies and Transportation Operations and Maintenance
  • NVQ Courses in Science, Horticulture, Animal Care and Veterinary Science
  • NVQ Courses in Marketing and Sales, Administration and Business Management
  • NVQ Courses in Direct Training and Support
  • NVQ Courses in Languages, Literature and Culture
  • NVQ Courses in Health and Social Care, Public Services and Child Development


Some of the most popular NVQ courses:

  • NVQ course in Business and Administration Level 1, 2 and 3
  • NVQ course in Hairdressing Level 1, 2 and 3
  • NVQ course in Supporting Teaching (Teaching Assistant)
  • NVQ course in Team Leading Level 2
  • NVQ course in Childcare and Education Level 2 and Level 3
  • NVQ course in Health & Social Care Level 2 and Level 3



NVQs are nationally recognized qualifications.

Evidence is gained in core units such as communication, health & safety, equal opportunities and continuous professional development. An award is made up of a selection of optional units in line with a job role.

  • NVQ qualifications open up opportunities to further develop your career. They enable you to build on your skills and achievement of additional units will assist in your continuous professional development.
  • NVQ qualifications can also assist with a change in your career path and can count towards further studies



All learning is completed and supported in the workplace via a mixture of blended (workshops or one to ones)/online learning which can be done at times and dates to suit you and your employees


NVQ Courses, NVQ Training, NVQ in Health and Social Care, NVQ in Business Administration

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Apprenticeship Jobs

A system that trains young school leavers a profession or a trade is called apprenticeship jobs. It involves on the job training as well as some study. In other words, apprenticeship jobs are paid period of training. They are necessary nowadays because they enable a practitioner to get a license in order to begin a regulated profession. The duration of apprenticeship jobs usually lasts from one to four years. Apprenticeship jobs are offered in many sectors like engineering, law, agriculture, education and art. Organizations offer apprenticeship jobs for different positions. One has to apply for them through a standard application. On selection, the successful candidates work as employees on low wages where they are trained to learn different skills. On average, candidates make £150 to £250 per week. It is not necessary for a candidate to complete his education in order to apply for an apprenticeship job. One can apply for it if he is at least 16 years old and not a full time student. There are total four levels of apprenticeship jobs: Intermediate, Advanced, Higher and Degree.



Customer Service Apprenticeships: The key to determining whether your business thrives

A customer service apprentice is charged with an overarching mandate – to ensure that the customers of a business or organization feel valued and respected. They are responsible for ensuring that all customers’ needs are met – fully and on time – and that if they had any problems with service delivery, this wrinkles are ironed out. These agents are the face of the company and always in the frontlines dealing with clients directly. It is important that businesses make sure that their customer care apprentices are able to shadow a real customer care agent so as to learn the ropes of the trade.



Types of Apprenticeships

An apprenticeship is a special system of training a new generation of practitioners of a trade or profession with on-the- job training and often some accompanying study such as classroom work and reading. Moreover, apprenticeship enables practitioners to gain a license to practice in a regulated profession. Most of their training is done while working for an employer who helps the apprentices master their trade or profession, in exchange for their continued work for an agreed period after they have achieved satisfying competencies. Typically, apprenticeships last from 3 to 6 years. Consequently, people who successfully complete an apprenticeship reach the master level of competence. Although the formal boundaries and terminology of the apprentice system often do not extend outside of guilds and trade unions, the concept of on-the- job training leading to competence over a period of years is found in any field of skilled work.



Why Young School Leavers Should Consider Apprenticeships

It is estimated that 55% of graduates fails to land a job after completing their degree courses. Past studies indicates that vocational degrees lead to well-paying jobs compared to graduates who face a sluggish labor market. Given these realities, young employees should consider apprentice jobs as the way out. Likewise, most firms are now looking for ways of employing more school leavers through the apprenticeship programs. Work-based training is a better option for school leavers to consider. As matter of fact, apprentice programs are growing fast and have become relevant to most young people as the job market gets crowded. To this end, the main question is how the young graduates can get ahead of the pack without spending more resources. So, why are apprenticeship jobs relevant?


4 Important Things You Should Know About Office Administration Apprenticeships

In the simplest of terms, office administration apprenticeships are training programs designed to teach applicants on how to play supporting roles within a business or an organization. It’s very similar to an on-the-job training program but the perks and benefits are usually more lucrative. In order to understand what the program encompasses, you have to be fully aware of the tasks that an office administrator performs. These include organising people and resources to ensure that the business or the organization runs as smoothly as possible. With that said, an office administrator must have a strong sense of accuracy, responsibility, and attention to detail.

Office Admin

4 Important Things You Should Know About Office Administration Apprenticeships

1) Your duties will depend on your employer and the industry the business or organization belongs in. This is why it’s advisable that you look for businesses and organizations that are right within the alley of your educational background. It will be much easier for you to get in as an apprentice if the employer finds out that your background is relevant to their operations. It’s also worth mentioning here that before you get accepted as an apprentice, you need to go through a standard job application process that includes submitting the necessary documents and going through a series of interviews.

Office Administration Apprentice, Teaching Assistant Apprentice, Apprenticeship Jobs

2) There are three main types of administration apprenticeships. These are intermediate level, advanced level, and higher level apprenticeships. You go for the intermediate level if you have very little experience in your industry. It would be a huge mistake if you apply for higher level apprenticeships when you have very little experience to show. Higher level apprenticeships are usually for people who want to train to become office managers, administration team leaders, and business development executives.

3) The requirements for apprenticeships often vary. The requirements really depend on the company or organization you are applying to. You should also be aware that private companies often have different requirements compared to government agencies and organizations. In some instances, there may also be an age limit. A very common requirement is that you shouldn’t be currently working in another organization or you shouldn’t be currently pursuing an educational course full-time. Some companies offer exceptions for students who are only studying part-time.

4) Always try to get a recommendation letter from a reliable source. You have to keep in mind that apprenticeships are like jobs wherein you will be competing with several other applicants. With that said, you need to do everything you can to separate yourself from the others. One effective way to do this is to seek a recommendation letter from a company or organization you previously worked for. It would even be better if the company you used to work for is in the same industry as the one you are applying for.

Office Administration Apprentice, Teaching Assistant Apprentice, Apprenticeship Jobs

The Bottom Line
Before you start looking for office administration apprenticeships, make sure that you are fully aware of the things discussed above. Knowing these things will greatly increase your chances of being accepted as an apprenticeship. And if you do your duties well, you will be seriously considered by the company or organization for a more permanent position.

Office Administration Apprentice